Pharmacy Residency Program Feedback

ASHP has assisted Pharmacy Practice Residency programs by developing a set of goals and objectives. The goals and objectives are separated into practice foundation, direct patient care, and practice management. Internal to these areas are drug information and drug policy development goals and objectives that must be part of pharmacy practice. Each goal has an objective(s) that should be completed to successfully reach the goal. It is critical that each resident reviews these goals since they are the basis of your training experience. The goals are followed by criteria that may have several components. You can review the criteria that are considered markers of reaching the objective as a guide to improving your skills. The goals and objectives form the basis of each period evaluation.

At the beginning of every resident’s experience, he/she needs to review with the preceptor his/her goals and objectives that are established and any specific plans for the resident during that time. The preceptor needs to discuss with the resident the plans for the experience in order to maximize the learning opportunity.

The Goals and Objectives form the basis for feedback and evaluation. Feedback and evaluations are essential components of your training. It is important to differentiate the two. Feedback is given at short intervals to provide the resident with an ongoing assessment of individual tasks, patients, and problem solving exercises (e.g., having progress notes co-signed). Frequent feedback should be expected from the preceptor while you are completing various experiences. The resident should ask the preceptor for feedback on a regular basis.

Evaluations are a summation of your skill development over a longer time interval and should reflect the feedback provided during some time period. The purposes of evaluation are to provide the resident with an assessment of progress in the various experiences and to make recommendations for improvement in practice. Prior to each experience you should review the evaluation form to understand the expectations. If additional objectives are needed or desired, they should be considered prior to or early in the rotation. The evaluation is intended to review with the resident the progress made over the course of the rotation.

Each resident will be asked to give an honest appraisal of the preceptor and the rotation. Once the preceptor and the resident have completed evaluations they will be discussed. After discussion the preceptor and resident will sign the evaluation which will then be sent to the Evaluation Coordinator on the Residency Advisory Board and the Program Director. Evaluations will be reviewed and deficiencies and/or disciplinary actions that are needed will be addressed by the Residency Advisory Board.

Rotation evaluations are due by the first Friday of the month following a rotation.

Self-Evaluation

A quarterly self-evaluation is an important component of the residency program. These will be completed in the last week of September, December, March, and June. The evaluation should be introspective of where the resident feels he/she is progressing. The self-evaluation should be related to the initial plan that was submitted in June. Self-evaluations will be reviewed by the Residency Advisory Board members. Changes in rotations/experiences may be recommended by the Advisory Board to help residents attain their goals.