Appointment and Scheduling
1-800-470-8262 (Toll Free within AZ)
American Indian Program
Phyllis Spears, RN
Building 2, room s 131
520 629 4960
(In-state Toll Free: 1-800-470-8262 x 16622
Billing and Collections
To speak with someone in our Consolidated Patient Account Center (CPAC), call (866) 802-6819. Or click on this link for information about Copays and Charges.
Caregiver Support Line
Caregivers are the family members and loved ones who provide care for Veterans who are living with the effects of war, disability, chronic illness or aging. They deserve VA’s highest level of support. VA values the sacrifices caregivers make to help Veterans remain at home. Caregivers are the critical link to ensuring Veterans have the highest quality care and optimal wellness. We want all caregivers to feel supported and have trust in VA to assist them in their care giving roles. The National Caregiver Support Line is open Monday through Friday 8:00 a.m. to 11:00 p.m. and Saturday 10:30 a.m. to 6:00 p.m. Eastern Time. The National Caregiver Support Line Toll-free number is 1-855-260-3274.
SAVAHCS Caregiver Point of Contact:
Brett Sapp, LCSW
Caregiver Support Coordinator
1-855-260-3274 - National Caregiver Support Line
(520) 792-1450 extension 5390 or 4394 - SAVAHCS
Compensation and Pension Supervisor
Linda Kelly, Building 80, (520) 629-4662
Contact the VA - Inquiry Routing and Information System (IRIS)
VA has established an inquiry routing and information system which provides answers to frequently-asked questions. You may also use this system to submit a comment, question, or concern.
If you have questions about your eligibility for VA Health Care benefits, call the Medical Center at
1-800-470-8262, (Toll Free Within Arizona)
520-792-1450 or visit the VA Health Care Eligibility Center web site.
Former Prisoner of War (FPOW) Advocate
Linda Kelly, Building 80, (520) 629-4662
Homeless Veteran Coordinator
D. Jodi Frederick, LCSW, Building 90, (520) 792-1450 extension 6586
HR is located in Building 68. Our office hours are Monday thru Friday 8:00 to 4:30 except for federal holidays. 520-792-1450 Ext. 1803
Integrated Disability Evaluation System (IDES) Coordinator
Shelley Williams, Building 80, (520) 629-4662
Media Link- Contact the Public Affairs Office
Members of the news media should contact J.L. (Pepe’) Mendoza, at the Public Affairs Office
Monday-Friday 8:00 am - 4:30 pm 520-629-1819
After Hours 520-792-1450
Military Sexual Trauma Coordinator (MST)
Michael P. Moore, PhD
(520) 792-1450 extension 5086
(520)792-1450 extension 6889
Operation Enduring Freedom/Operation Iraqi Freedom/Operation New Dawn (OEF/OIF/OND) Transition Program and Post Deployment Care
Team Member Contact Information:
The OEF/OIF/OND team and Post Deployment Clinic are located on the second floor of Building 80, in Administrative Medicine.
If you have a compliment, complaint, or other issue which you believe requires resolution, please contact one of our patient advocates who are located in building 1A, room 123.
Vicki McManaman 520-629-4933
Bradley Hogue 520-629-4924
1 800-470-8262 (Toll Free within AZ)
Privacy Office and Freedom of Information Act (FOIA)
For information concerning Privacy and Confidentiality:
Please contact our Privacy Officer, Donna Wilson at (520) 792-1450 extension 4347. The office is open Monday through Friday from 8:00 a.m. to 4:30 p.m.
If you have questions about FOIA or submitting a request please send an email to TucsonVAMCFOIA@va.gov with your questions.
Release of Information
For copies of your medical record:
Please contact our Release of Information staff at 520-792-1450, extensions 5018, 6323 or 6923.
You may also visit our Release of Information Office, located on the 1st Floor of Building 50 in the main corridor. The office is open Monday through Friday, from 8:00 a.m. to 4:30 p.m.
Please contact your primary care team by calling 520-792-1450, the operator will assist you.
Suicide Prevention Coordinator
Louisa Viles, LCSW, Building 90, (520) 792-1450 extension 6415
Veterans Justice Outreach Coordinator
Steve Wenzel, LCSW, Building 90, (520) 792-1450 extension 5152
Women Veterans Health Care Program
We are located in Building 80, on the first floor. If you have questions regarding the Women’s Program, please call the Women’s Veteran Program Manager Mary Dillon, RN at free 1-800-470-8262 or (520)792-1450, ext 5498.