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Southern Arizona VA Health Care System

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Contact the Southern Arizona VA Health Care System

Southern Arizona VA Health Care System offers a variety of health services to meet the needs of our nation's Veterans. For additional contact information you may also view our phone directory or A to Z List of Services. For Telecommunications Device for the Deaf (TDD) services, Dial 711.

Appointment and Scheduling
1-800-470-8262 (Toll Free within AZ)
520-792-1450

Notification for Emergency Hospitalizations in the Community
During Business Hours (8 a.m. to 4 p.m.): (520) 792-1450 ext. 1-1020
In-state Toll Free: 1-800-470-8262 x 1-1020

After hours/weekends: (520) 792-1450 ext. 1-4234
In-state Toll Free: 1-800-470-8262 x 1-4234

American Indian Program
Building 2, Room N 158
(520) 792-1450 ext. 1-6622
In-state Toll Free:  1-800-470-8262 x 1-6622

Billing and Collections
To speak with someone in our Consolidated Patient Account Center (CPAC), call (866) 802-6819. Or click on this link for information about Copays and Charges.

Caregiver Support Line
Caregivers are the family members and loved ones who provide care for Veterans who are living with the effects of war, disability, chronic illness or aging.  They deserve VA’s highest level of support.  VA values the sacrifices caregivers make to help Veterans remain at home.  Caregivers are the critical link to ensuring Veterans have the highest quality care and optimal wellness.  We want all caregivers to feel supported and have trust in VA to assist them in their care giving roles. The National Caregiver Support Line is open Monday through Friday 8:00 a.m. to 11:00 p.m. and Saturday 10:30 a.m. to 6:00 p.m. Eastern Time.  The National Caregiver Support Line Toll-free number is 1-855-260-3274.
 
SAVAHCS Caregiver Point of Contact:
Caregiver Support Coordinator
1-855-260-3274 - National Caregiver Support Line
(520) 792-1450 ext. 1-4340 SAVAHCS

Compensation and Pension Supervisor
Building 80, (520) 629-4662

Contact the VA - Inquiry Routing and Information System (IRIS)
VA has established an inquiry routing and information system which provides answers to frequently-asked questions. You may also use this system to submit a comment, question, or concern.

Eligibility
If you have questions about your eligibility for VA Health Care benefits, call the Medical Center:

1-800-470-8262 extension 6572 (Toll Free Within Arizona)
(520) 792-1450  extention 6572, or Eligibility and Enrollment supervisor at (520) 629-1740 or visit www.va.gov to learn more about enrolling in VA Health Care.

Former Prisoner of War (FPOW) Advocate
Building 80, (520) 629-4662

Homeless Veteran Coordinator
Building 90, (520) 792-1450 ext. 1-6586

Human Resources
HR is located in Building 68.  Our office hours are Monday thru Friday 8:00 to 4:30 except for federal holidays. (520) 792-1450 Ext.  1-1803

Integrated Disability Evaluation System (IDES) Coordinator
Building 80, (520) 629-4662

Media Link- Contact the Public Affairs Office
Members of the news media should contact the Public Affairs Office
Monday-Friday 8:00 am - 4:30 pm (520) 629-1819
After Hours (520) 792-1450

Military Sexual Trauma Coordinator (MST)
(520) 792-1450 ext. 1- 5334

MyHealtheVet Coordinator
(520)792-1450 ext.1- 6889

Operation Enduring Freedom/Operation Iraqi Freedom/Operation New Dawn (OEF/OIF/OND) Transition Program and Post Deployment Care
Team Member Contact Information:

  • Program Manager
    (520) 792-1450, ext. 6263
  • Social Work Case Manager
    (520) 792-1450, ext. 1-4354
  • Social Work Case Manager
    (520) 792-1450, ext. 5431
  • Eligibility and Enrollment Supervisor
    (520) 629-1740
  • Transition Patient Advocate
    (520) 792-1450, ext. 1-6261 or (520) 269-1684

The VA Transition Team and Care Management Team(TCM) and Post Deployment Clinic are located on the second floor of Building 80, in Administrative Medicine.

Patient Advocate
If you have a compliment, complaint, or other issue which you believe requires resolution, please contact one of our patient advocates who are located in building 1A, room 123. (520) 629-4933 or 1 800-470-8262 (Toll Free within AZ)

Pharmacy

  • Outpatient Pharmacy - Monday-Friday 8:15 am - 6:00 pm (520) 792-1450, and the operator will assist you.
    1-800-470-8262, Press 4 (Toll Free within AZ
  • Refill Line (Toll Free) -
    1-800-470-8262, Press 4 (Toll Free within AZ)
  • Online via MyHealtheVet  
  • VISN 22 Refill Information

Privacy Office and Freedom of Information Act (FOIA)
For information concerning Privacy and Confidentiality:

Please contact our Privacy Officer at (520) 792-1450 ext. 1-4347.  The office is open Monday through Friday from 8:00 a.m. to 4:30 p.m.

If you have questions about FOIA or submitting a request please send an email to TucsonVAMCFOIA@va.gov with your questions.

Release of Information
For copies of your medical record:

Please contact our Release of Information staff at (520) 792-1450, extensions 1-5018, 1-6323 or 1-6923.

You may also visit our Release of Information Office, located on the 1st Floor of Building 50 in the main corridor. The office is open Monday through Friday, from 8:00 a.m. to 4:30 p.m.

Smoking Cessations
Please contact your primary care team by calling (520) 792-1450, the operator will assist you.

Suicide Prevention Point of Contact
Building 90, (520) 792-1450 ext. 1-6415

Veterans Justice Outreach Coordinator
Building 90, (520) 792-1450 ext. 1-5152

Women Veterans Health Care Program
We are located in Building 81, on the second floor.  If you have questions regarding the Women’s Program, please call the Women’s Veteran Program Manager Leslie Minjarez, RN at (520)792-1450, ext. 1-5498 or

 

 

Contact

Community Mental Health Point of Contact
Mental Health Administrative Officer
520-792-1450 Ext. 1-5045