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Southern Arizona VA Health Care System

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Reporting Safety or Quality Issues

Patient Safety Concerns
 
You have the right to present concerns pertaining to patient care and safety at all Health Care System locations including Outpatient Clinics.  These concerns should be directed to the Manager of the Service or Department that is providing such care.  If you are unsure of whom to contact, any employee can direct you to the appropriate supervisor.  Should it appear that your concern is irresolvable at this level, you may contact the Patient Safety Line at (520) 792-1450 Extension 6500 or to the Patient Advocates located in Building 1 A at Extension 4933.

Any individual with any concern about patient/resident care and safety in the hospital should contact the hospital management. If your concern cannot be resolved through the facility, you may contact VA Healthcare-VISN 22 in writing at:  Network Office VISN 22 at 300 Oceangate Ste. 700 Long Beach CA 90802 or via telephone at (562) 826-5963.

The Joint Commission

Patient safety concerns can be reported to The Joint Commission:

  • At www.jointcommission.org, using the "Report a Patient Safety Event" link in the "Action Center" on the home page of the website
  • By fax to 630-792-5636
  • By mail to Office of Quality and Patient Safety, The Joint Commission, One Renaissance Boulevard, Oakbrook Terrace, IL 60181

Contact

Patrick Powers-Lake
Patient Safety Program Manager
Building 4, Room 107
520-792-1450 Ext. 6500