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Southern Arizona VA Health Care System

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SAVAHCS to Transition all CHAMPVA and TRICARE Recipients to the Community

January 26, 2017

TUCSON, AZ –  The Southern Arizona VA Health Care System (SAVAHCS) has experienced an increased demand in Veterans health care services, and the facility will no longer accept or continue to see patients that are enrolled in either TRICARE or CHAMPVA (Civilian Health and Medical Program of the Department of Veterans Affairs) health care benefit programs. Not every VA medical facility participates in the CHAMPVA program. The program was set up to provide beneficiaries of Veterans access to care at a VA medical facility after it has met the needs of their Veterans. Participants in either health care benefit program are eligible to receive care in the community.

Dual-Eligible Veterans have a choice to use either their VA benefits or TRICARE entitlement when they come to the VA for care.

Starting March 1, 2017, The Southern Arizona VA Health Care System (SAVAHCS) will no longer accept new patients that are enrolled in either TRICARE or CHAMPVA health care benefit programs.

CHAMPVA is a program for eligible family members of Veterans that fall under the categories listed below:

1.  The spouse or child of a Veteran who has been rated permanently and totally disabled for a service-connected disability by a VA regional office.

2.  The surviving spouse or child of a Veteran who died from a VA-rated service-connected disability.

3.  The surviving spouse or child of a Veteran who was at the time death rated permanently and totally disabled from a service-connected disability.

4.  The surviving spouse or child of a military member who died in the line of duty, not due to misconduct (in most of these cases, these family members are eligible for TRICARE, not CHAMPVA).

TRICARE is available for eligible family members of servicemembers that served on active duty for more than 30 days. SAVAHCS is currently a TRICARE network provider, and the facility will restrict participation in TRICARE for eligible beneficiaries of Veterans effective March 1, 2017.

SAVAHCS staff is currently working with all those receiving care at SAVAHCS through these two insurance healthcare benefit programs to ensure a smooth transition to care in the community. All patients who use SAVAHCS for medical care under these two programs will receive a letter to assist them on how they can receive care in the community. 

The 90-day transition period begins March 1, 2017 through July 1, 2017.

Beneficiaries of Veterans who have additional questions on locating community providers or receiving care in the community, can either contact TRICARE or CHAMPVA: 

 TRICARE/United Healthcare Military & Veterans

 1 (877) 988-9378

 Monday through Friday, 7:00 a.m. to 7:00 p.m.

 Find a Provider, 24-hours a day, seven days a week


 1 (800) 733-8387

 Monday through Friday, 8:05 a.m. to 7:30 p.m.

 Interactive Voice Response System (IVR)

 1(800) 733-8387, 24 hours a day 7 days


CHAMPVA is an open network Government health care benefit program and has no designated network of providers. For eligible beneficiaries seeking to locate providers in the community, the Medicare website or the TRICARE website can be helpful in finding providers.

To locate a TRICARE provider visit

Media outlets requesting more information on SAVAHCS discontinued participation in the TRICARE and CHAMPVA program, please contact the SAVAHCS Public Affairs Office at (520) 629-1819.